Are you using your office phone like an old pick-up truck instead of a new Ferrari? Do you know how to use all of the features available to you? For example, do you know how to forward a call, to send all calls to voicemail, to make a conference call, or to set a speed dial? The new phone is user friendly once you become accustomed to the new features.
Here is a list of where you can go to learn more:
- The RSCCD VoIP Training Manual is a PowerPoint with easy step-by-step instructions for most of the phones features.
- The FAQ file is a good reference if you want to look something up.
- You can add speed dials to your phone, but you must do this online. Click here to view a PowerPoint on how to access the CCMUser Web Page and how to set up abbreviated dials. Please note that you can only access the CCMUser login web site from your office computer.