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E-Reference

High School Subjects 030
Study Skills for Academic Success
Credit(s): 5.0 | Class Hours: 72 Lecture total | Open Entry/Open Exit.  
Assists students in the process of defin­ing academic goals and developing the skills to achieve them. Students learn to adapt study strategies to accom­modate learning style preferences and course expectations. Develops aware­ness and application of study skills, including time management, textbook comprehension and retention, memory techniques, note-taking, and test-tak­ing.
High School Subjects 338
Workforce Preparation
Credit(s): 5.0 | Class Hours: 72 Lecture total | Open Entry/Open Exit.
Provides instruction, demonstration, identification, and discussion of topics that are critical for success in the 21st century workplace.
High School Subjects 770
Orientation to College
Credit(s): 1.5 | Class Hours: 8 Lecture total | Open Entry/Open Exit.
Introduces college services and pro­grams. Identifies and explores pro­grams and services designed to assist students entering college credit cours­es.

E-reference services via e-mail and online chat are intended for the students, faculty, administrators, and staff of Santiago Canyon College [SCC]. 

  • These services are most useful for questions that require a short answer
  • These services are available Monday through Saturday when classes are in session and the Library is open [See: Library Hours].

 Inquiries from outside the SCC community are answered as time and resources permit.

Service Guidelines:

      For in-depth research assistance, please see the Reference Librarian during library open hours.

        E-Reference assistance advises on:

  • Short factual inquiries
  • Starting points for research , e.g.,
    • Which resources to use, i.e., library catalog, databases, etc.
    • Suggestions about search strategies
  • Help on using library databases
  • Questions about Library services and facilities, e.g., connecting from home, wireless access, etc.

       Non SCC-users may be referred to another community library or asked to visit the SCC Library in person for additional assistance.


Turn
-Around Time

 

Online Chat

 

Chat reference ends 30 minutes before Library closing time.

 

After hours, please submit inquiries  submitted via  E-mail reference [SEE box at right]

 

E-Mail

 

Responses will be sent ASAP within one working day but response time may vary, depending on the nature of the question.

 

Submit e-mail reference below: SCC_LibraryReference@sccollege.edu

 

Some Types of Questions the Library Does Not Answer:

        The Library does not interpret assignments or other material.

        No medical, legal, or financial advice is given.

        Questions requiring in-depth research

Portions adopted from UC Irvine, Cal State Los Angeles & Santa Monica College

e-reference pages.

Sept. 2008