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Counseling Department

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During this time of coronavirus (COVID-19), all in-person services in the Counseling Center, room D-106, are suspended until further notice.  Online services are being provided as noted below. ​


Online Counseling Office Hours

Monday through Thursday: 9:00 am - 6:00 pm
Friday: 9:00 am - 12:00 pm

Counselor Availability: January 4 - February 5, 2021

​​​​Monday through Thursday:  9:00 am - 6:00 pm
Friday, January 22: NO COUNSELORS ON DUTY
Counselors available Friday, January 29 & February 5 from 9:00 am - 12:00 pm



PLEASE READ CAREFULLY ABOUT ONL​INE COUNSELING SERVICES


  • Online Counseling Services are currently being offered in our Live-Chat Lobby.  Live-Chat Services are designed to address each student's most immediate needs in a quick and efficient manner.  Live-Chat sessions with a counselor can last up to 15 minutes max.  **Due to increased demand, Live-Chat wait times will be longer than typical*

  • ​Online Counseling Appointments are currently only being offered to students who have outside transcripts from another college/university that need to evaluated in order to select classes for the upcoming term.  All other students are being served in our Live Chat Lobby.  If you have transcripts from another college/university (outside of SCC and SAC) that need to be evaluated before class selection can take place, please contact the Counseling Department at (714) 628-4800.   
     

Before your Online Counseling Session:

  • Be prepared to provide your Student ID# to your counselor (Example: 2222222)
  • Make sure you have a compatible device such as a desktop, laptop, tablet, or Android device.
  • Make sure you have a strong and stable internet connection.
  • Either Chrome or Firefox internet browsers are required for video chat appointments.
  • For Apple iPhone or iPad users, in order conduct video chat appointments, you must download the ConexED app: https://apps.apple.com/us/app/conexed/id1208098450

Live-Chat services include:

  • Abbreviated Student Education Planning (Planning classes the upcoming term)
  • Interpretation of placeement recommendations in English, math, and reading
  • Prerequisite Clearance(s) for classes at SCC
  • Graduation Petitions
  • Requests to Change your Course of Study/Major
  • Overload Petitions
  • Petition to Substitute a Major Requirement
  • Pass/No Pass questions
  • Withdrawal questions
  • Questions about Class Planning / "I need to select one more class"
  • General Questions/Other



TO LIVE-CHAT WITH A COUNSELOR, CLICK HERE:
 

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  • ​​Counseling services by Phone:​  If you would prefer to speak with a counselor by phone, please contact the Counseling department at (714) 628-4800 and request a Call Back by Phone.  Provide your full name, SCC student ID#, the best phone number to reach you at, and your preferred time of day for a call back (Mornings, Afternoons, Evenings).  You will typically receive a reply within 24 hours during normal business operations (holidays and weekends excluded). ​



TO LIVE-CHAT WITH OUR COUNSELING DEPARTMENT FRONT DESK STAFF ABOUT ONLINE COUNSELING SERVICES, CLICK ON AN AVAILABLE CONTACT CARD BELOW:


Video chat with Front Desk Agent on Cranium Cafe



Follow the SCC Counseling Department on Instagram!

@SCC_Counseling

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Graduate  

Santiago Canyon College
Room: D-106
8045 E. Chapman Ave.
Orange, CA 92869
Phone : (714) 628-4800 

 
Please have your SCC 7-digit student ID number ready when visiting the Counseling Center.

 ​​​​​For more information, contact the Counseling Center at Counseling@sccollege.edu. ​